• Sr Dispatcher

    Job Locations US-MO-Columbia
    Posted Date 5 days ago(12/6/2018 4:20 PM)
    # of Openings
    Business Development
  • Overview

    MFA Oil Company is a growing, farmer-owned energy supply cooperative with a long record of success. Founded in 1929, we have grown to become one of the country’s leading propane, refined fuel and lubricant suppliers and we are looking for people with the right blend of experience and knowledge to join our team.


    The Senior Dispatcher will be responsible for dispatching refined oil and propane to common carriers, performing efficient accounting, record keeping, customer service, and pricing analysis for wholesale sales and service. 

    We offer competitive compensation plans, profit sharing and affordable benefit options to our full time employees. If you want to work for a company that invests in employee development and offers opportunities for advancement, join the MFA Oil team today!

    MFA Oil Company is an Equal Opportunity/Drug-Free Employer.


    • Answer multi line telephone in courteous manner.
    • Process orders for fuel deliveries from field personnel; either by phone, fax or email.
    • Set up fuel deliveries using information provided by tank monitors.
    • Work with supply department on terminal and product availability and low cost solutions.
    • Make changes to POs as needed from field personnel and auditing department.
    • Process and correct freight invoices.
    • Determine which carrier to hire for load delivery based on routing options.
    • Help manage positive customer relationships, and maintain service levels.
    • Work closely with area CSR’s, Plant Managers, District Sales Managers, and Business Development Reps, to ensure any issues are communicated quickly to the responsible parties.
    • Review current market conditions, fuel cost, and freight expense to insure profitability on each load.
    • Maintain customer daily pricing
    • Make sure that proper new customer documentation is completed, including, new account forms, and credit application.
    • Enter sales orders into E1.
    • Gather, analyze, and summarize data for management review.
    • Receive Bill of Lading information.
    • Timely and accurate invoicing of sales orders.
    • Reconcile customer accounts.
    • Provide support to the team by assisting others as required meeting team deadlines.
    • Troubleshoot carrier errors and provide solutions.
    • Maintain good working relationship with all employees.
    • Maintain a clean and organized work area.
    • Know and adhere to company policies and procedures.
    • Follow posted work schedule, and adhere to proper clocking procedures to accurately reflect hours worked.
    • Maintain timely and professional communication with management, employees, vendors and customers.
    • Keep supervisor informed of any problems and/or any issues that need attention.
    • All other duties as assigned.

    Job Requirements

    • High school diploma or equivalent with 2 years of comparable experience; associate’s or bachelor’s degree in accounting preferred.
    • Must have computer knowledge and familiar with Microsoft Office products. Knowledge of JD Edwards’s programs preferred.
    • Knowledge of basic accounting principles.
    • Knowledge of good workflow principles.
    • Excellent problem solving skills.
    • Excellent written and verbal communication skills
    • Willingness to work a rotating 24/7 on-call schedule on holidays, weekends, and after regular business hours as needed.
    • Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors.

    Preferred Skills

    • Ability to meet deadlines with a high degree of time management skills
    • Able to perform detail work with accuracy
    • Ability to grasp new concepts quickly
    • Ability to work both independently and in a team environment is essential
    • Ability to work at a fast pace.
    • Ability to set priorities and goals and develop plans for achieving them.
    • Excellent analytical, organizational and creative problem solving skills
    • Excellent customer service skills
    • Enthusiastic Personality


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