• Senior Wholesale Service Representative

    Job Locations US-MO-Columbia
    Posted Date 5 days ago(4/20/2018 4:48 PM)
    # of Openings
    Business Development
  • Overview

    MFA Oil Company is a growing, farmer-owned energy supply cooperative with a long record of success. Founded in 1929, we have grown to become one of the country’s leading propane, refined fuel and lubricant suppliers and we are looking for people with the right blend of experience and knowledge to join our team.


    This service representative position is responsible for performing efficient accounting, record keeping, customer service, and pricing analysis for wholesale sales and service.  

    We offer competitive compensation plans, profit sharing and affordable benefit options to our full time employees. If you want to work for a company that invests in employee development and offers opportunities for advancement, join the MFA Oil team today!

    MFA Oil Company is an Equal Opportunity/Drug-Free Employer.


    Essential Duties and Responsibilities:

    • Negotiate incoming and outgoing communication to complete daily sales, in an accurate and timely manner.
    • Help manage positive customer relationships, and maintain service levels.
    • Work closely with area CSR’s, Plant Managers, District Sales Managers, and Business Development Reps, to ensure any issues are communicated quickly to the responsible parties.
    • Review current market conditions, fuel cost, and freight expense to insure profitability on each load
    • Maintain customer daily pricing
    • Work directly with Dispatchers to ensure delivery of orders, in a timely manner.
    • Make sure that proper new customer documentation is completed, including, new account forms, and credit application.
    • Generate reports as directed.
    • Enter sales orders into E1
    • Gather, analyze, and summarize data for management review.
    • Receive Bill of Lading information into E1
    • Timely and accurate invoicing of sales orders
    • Reconcile customer accounts
    • Follow posted work schedule, and adhere to proper clocking procedures to accurately reflect hours worked.
    • Maintain timely and professional communication with management, employees, vendors and customers. Keep supervisor informed of any problems and/or any issues that need attention.
    • Other duties as assigned

    Job Requirements


    • A Bachelor’s degree, or a high school diploma/equivalent and 4 years of work experience. Preferred emphasis in accounting, finance, management, information systems, business or related field.
    • 2-4 years of functional experience operating in Microsoft Excel, including knowledge of advanced formulas.
    • Proficiency with other MS Office applications: Word, PowerPoint, Visio, Outlook.
    • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group; executives, managers, subject matter experts, business users, and outside vendors.
    • Organizational and project management skills.
    • This position may require occasional travel.
    • This position may require some weekend work hours, which will be paid overtime if weekly hourly minimums are met.
    • Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors.

    Preferred Skills

    Preferred Skills:

    • Experience in communicating effectively on a departmental and cross-departmental basis.
    • Ability to work and keep on schedule with minimal supervision.
    • High attention to detail and excellent analytical skills
    • Ability to compile effective and concise visual reports in charts, graphs, and table format
    • Ability to grasp new concepts quickly
    • Ability to maintain the confidentiality of sensitive information
    • Ability to work both independently and in a team environment is essential
    • Able to perform detail work with accuracy
    • Ability to work well with others and at a fast pace.
    • Ability to set priorities and goals and develop plans for achieving them.
    • Ability to work on multiple projects within the constraints of deadlines, while maintaining exceptional attention to details and communication of projects to supervisor and upper management.


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